DeLonghi America, Inc IC8000 Ice Creamery 1.5 Qt. CapacityFriday, August 13, 2010 19:29
We purchased our DeLonghi after sampling ice cream made from my Sister-In-Law’s Cuisnart machine. Nice fresh ice cream unlike the old days where you had to manually crank a handle…and the results were mixed at best.
Comparing the DeLonghi to the Cuisnart….the DeLonghi is much quiter. And that is a big plus when you have visitors who you don’t want to be disturbed and want to entertain. Also the texture of the ice cream is better.
Replying to another customer review appearing for this machine…it DOES make treats with milk and skim milk. All without all the preservatives you will find in over the counter frozen treats from stores. …
Our first batch didn’t turn out great…but it was related to not being familar with our new machine. Ever since…success.
The secret to making a firm treat is to mix your ingredients beforehand and freeze/refrig before adding to the ice cream maker. Add it to the machine and let it work away. Then if you prefer a firmer treat, freeze further for a few hours to overnight.
Another suggestion is to buy the Ben and Jerry ice cream guide. It also states the innovation which I just mentioned above…and gives you many other helpful tips which will solve any issues you might encounter.
Gelato, Sorbet, Ice Cream, Smoothies. All came out well.
DeLonghi America, Inc IC8000 Ice Creamery 1.5 Qt. Capacity Feature
- Anodized aluminum bowl does not chip or peel, like nonstick bowls do
- Transparent lid
- Machine can be completely taken apart for easy cleaning
- 1.5 quart capacity
DeLonghi America, Inc IC8000 Ice Creamery 1.5 Qt. Capacity Overview
Delonghi 1.5 quart Ice Cream maker serves 6 to 10 people. Ice cream is ready to service in just 20 to 30 minutes
DeLonghi America, Inc IC8000 Ice Creamery 1.5 Qt. Capacity Specifications
Making up to 1-1/2 quarts of ice cream, gelato, frozen yogurt, sorbet, or frozen drinks at home takes only 20 to 30 minutes with this appliance, and salt and ice are not needed. After the machine’s chilling chamber has been in the freezer for about nine hours, the liquid between its walls is thoroughly frozen. The paddle then goes into the chamber attached to the power head. The transparent cover is locked in place, and the machine is turned on. Ingredients go into the chamber through an opening in the cover as the paddle turns. The chamber chills the ingredients to whatever consistency is desired–though dense treats are hard to make because the paddle churns in air.
Chocolate chips, chopped fruit, nuts, and other special ingredients can be added toward the end. Storing the chamber in the freezer ensures a frozen confection is only 20 to 30 minutes away when the mood strikes. The machine measures 8 inches in diameter and 8 inches high. It carries a one-year warranty against defects. An instruction booklet featuring many recipes is included. –Fred Brack
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Bad Customer service outweighs the product – S. Schindler – Washington, DC
I purchased one of these for my husband’s birthday. Within a month and a half, he made 3 batches of rasberry sorbet and 2 batches of fresh peach ice cream but then blue gel started to ooze out of the seams of the machine. We sent it to Delonghi’s Warrenty office in San Francisco and have not seen it since. That was over four months ago. If you are considering a Delonghi product, check out the website and you will see that the customer service is hidden. The irritating ambient music and graphics act as barriers to actually getting any information or finding a way to contact their customer service department. It is too bad, we liked the appliance when we first got it but because of the bad customer service, we will not purchase another Delonghi product.
Poor quality product, lousy customer service – –
I bought this ice cream maker two months ago and have used it about 20 times. It’s paddle is made of cheap plastic. The end that fits into the lid has bent out of shape. It now fits loosely and gets stuck as soon as the ice cream starts to form. I tried to call customer service this morning and was on hold for about 20 minutes listening to music. I lost patience and hung up. Sent them an email – no response so far. I would advise strongly against buying this product.
AVOID Frozen Bowl Ice Cream Makers for Low Fat Desserts – harv834 – Louisville, KY United States
Delonghi, GE, Cuisinart… no matter what the name, these ice cream makers with the frozen bowls do not work for low-fat desserts. (I have gone through two now.) Unless your ice cream mixture is high in fat content, ie. cream, the liquid freezes faster just below the liquid level along the inside of the bowl forming a ring that eventually prevents the paddles from turning. (The ice cream maker is frozen (locked) but your liquid is not!)
There’s a law of of physics that says ice will form faster just below the water level of moving liquid. (Remember how the Titanic’s famous iceberg was much bigger on the bottom!)
What makes these kinds of appliances a consumer fraud is the fact the manufactures HAD to have tested them and knew they did not work properly– and yet still claim on the boxes that they will make ‘frozen desserts’ from skim-milk (which simply doesn’t have enought fat.)
This design does not work…can’t work unless you change how ice crystals form.
*** Product Information and Prices Stored: Aug 13, 2010 12:29:05